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General introduction

Viettel Smart Home is an integrated smart-home ecosystem that brings devices, services, and software together in a single super app. It focuses on the core values of security, safety, convenience, automation, and intelligent recommendations. The solution enables users to manage the entire home, cameras, Internet connectivity, cloud storage, and digital services through one unified experience.

  • CLOUD NATIVE: Cloud-native microservice architecture with flexible on-demand scaling.
  • AI POWERED: Integrated AI platform for intelligent recognition and event alerts.
  • MULTI-SERVICE: One application integrating Camera, AI, Cloud, FTTH, MySafe, and other digital services.

Feature

  • Supports Wi-Fi, Zigbee, BLE, and application-level protocols.
  • Super app across Mobile, Web, Desktop, and Android TV/Box.
  • Target users: households, household businesses, retail chains, and SMEs.
  • Connects with common Vietnamese smart-home platforms such as Tuya, Aqara, and Rang Dong.
  • Create scenarios from templates or define them flexibly.
  • Automatically learns and adapts to user habits.
  • Security, convenience, and energy-saving scenarios.
  • Family-care support and intelligent reminders.
  • Integration with temperature, humidity, smoke, and gas-leak sensors.
  • Automatic activation by time, location, or event.
  • Devices: IP Camera and AI Camera.
  • AI functions: person recognition, vehicle recognition, license plate recognition, crowd monitoring, and intrusion detection.
  • Up to 4 MP at 30 fps; night infrared; H.264/H.265; ONVIF; P2P; 2.4 GHz Wi-Fi.
  • Two-way audio; local memory-card or cloud storage.
  • Motion, intrusion, and real-time event alerts.
  • Voice control through an AI virtual assistant.
  • Home services, maintenance, e-commerce, education, healthcare, and personal finance.
  • Service-partner connectivity through an open-ecosystem model.
  • AI chatbot for voice-based information search and service booking.